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Important information from airlines

The Ministry of Foreign Affairs of the Russian Federation has officially notified us that since March 1, 2015, citizens of the Russian Federation (including children) can enter the territory of Ukraine only on foreign passports.

In this regard, if the air ticket of a citizen of the Russian Federation with the date of departure to Ukraine from 01.03.15 is issued by an internal passport or by a certificate of the birth of a child - a citizen of the Russian Federation, in order to avoid refusal to enter Ukraine and subsequent deportation, the passenger must provide his / her passport data on the flight registration line at the airport of departure (until the end of check-in for the flight).

If it is necessary to advance the data of a foreign passport into the ticket, the ticket can be reissued through an equivalent exchange (in the Endorsement field, enter INVOL REISSUE CORRECT PSPT). In the booking it is necessary to enter the data of the foreign passport into the SSR DOCS element.

For passengers - citizens of the Russian Federation, who do not have foreign passports to enter Ukraine, on the ticket the date of transportation on the section Moscow-Kiev / Odessa - from March 1, 2015, and the ticket was issued before February 12, 2015, it is allowed to do:

  • If you need to change the date - a single change in the date of departure without penalty (forced change). The change is made to the same class of service / booking class that is specified in the ticket. In the ticket and reservation (SSR DOCS) data of the foreign passport is entered. In this case, the information about the reason for a single forced change and the new date are introduced into the OSI element, for example: OSI: UN INVOL ONE REBOOK INT PSPT TO DDMMM.
  • It is also allowed to refund the ticket without withholding and without penalties, provided that the refusal to transport is made in a timely manner (ie no later than 24 hours before the flight departure). Refund is made at the place of purchase of the ticket.

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